3.3.1 Meissa Platform (mobile)

✅ Meissa Platform (mobile) is a service that provides the main functions of the platform in the form of an app on mobile phones. By using these features, customers and users of the Meissa Platform can maximize their field mobility and communication.

Why is Meissa Platform (mobile) needed?

- It is convenient to use in places where it is difficult to carry a PC.

- It is useful to be able to see the latest field information and drawings on a screen optimized for mobile phones.

- You can check the issues in the field, take a picture and upload it, or write a comment.

1. Meissa Platform Mobile Download

The Meissa platform mobile app is a service that provides the platform's main functions in the form of an app so that customers who use the Meissa platform can communicate more smoothly in the mobile environment. You can log in with your platform account and download it from Android OS (Google Play Store) and iOS (iPhone App Store).

Download via Search after running the store

Meissa Platform Mobile App Icon

📱 <Android>

< Click to move

1. Open [Play Store] on your mobile phone.
2. Search for Meissa Mobile in the search bar at the top.
3. Find the image that looks like the app icon above and click it to download it.

📱 <iPhone>

 < Click to move

1. Open [App Store] on your mobile phone.
2. Click [Search] at the bottom to go to the search tab.
3. Search for Meissa Mobile in the search bar at the top.
4. Find the image that looks like the app icon above and click it to download it.

2. Using Meissa Platform Mobile

2-1. Log in with platform account

1. Enter your account information and click the [login] button.

2. Select the project and zone, then click the [Start] button.

2-2. Service Introduction

[Home: Menu]

ℹ️ Button guide An icon that indicates the location where the issue is registered. Moves the map to the center of the site or your location. This is the body image registered in the issue. View the title, body, comments, and status information of the issue.

[Home: Add issue]

ℹ️ Add issue You can register an issue on the map by clicking the [Add Issue] button. Add by voice: Convert voice to text for quick registration. Add as photo: Quickly registers only photos taken without text. Add general issue: After specifying the issue location, attach text and photos to register. The voice/photo addition is a function for quickly registering issues. The location is automatically saved to the GPS location without the user specifying the location.

 

[Home: Read more about the issue]

ℹ️ Issue details You can check the comments history along with the text registered on the web or app, and communicate. You can click to enlarge or download. You can check the history for the issue. You can register a comment for the issue. (Text, photo, video, file upload possible)

ℹ️ Issue details - more Click the More (…) button in the upper right corner to perform additional actions. [Edit issue] You can modify the text or status value of the issue. [Edit issue location] You can modify the location of the issue. [Download representative image] You can download the representative image of the issue text. [Delete issue] You can completely delete the issue.

[Home: Drawing]

ℹ️ Drawing view You can see the drawing and your location together. You can select multiple drawings to view together. You can adjust the transparency. Automatic vector drawings cannot be viewed in the app.  (Only automatic raster and manually placed drawings can be viewed.)

 

[Notification]

ℹ️ Notification You can check the status of the overall issue in the current project. You can distinguish between [read/unread] notifications by background color. When you click the notification area, you will be taken to the issue page.

 

[My Profile]

ℹ️ Menu Guide You can check the information you wrote when you signed up. Connected Project-Zones can be changed. You can change how maps are written. You can check the terms and conditions again. You can log out.

 

FAQ

Before installation

Why should I use Meissa Platform Mobile? What's good about using it?

Even when you go to the field, you can utilize the platform's main functions through mobile devices.

Where can I get the Meissa Platform Mobile app?

You can get it from the Android = Google Play Store / iOS = App Store.

Is it only supported on Android and iOS? (Is it not available if it is not a smartphone?)

Yes, it is only available on two operating systems for now, and 2G phones are not supported.

I have a smartphone, but it's been a while since I bought it. Is it available?

The operating system version is important, regardless of when you purchased your smartphone. Meissa Mobile supports Android version 9.0 or higher, and iOS version 12 or higher. Please update your OS to the latest version by going to the Settings menu on your phone.

After installation

Can't I use it if I don't have a Meissa Platform account?

Yes, Meissa Mobile is a mobile version of the Meissa Platform, so you cannot use it if you do not have a platform account. For inquiries about using the Meissa Platform, please contact Meissa through the inquiry function on the official Meissa website.

Can I sign up for membership directly from the app?

The site contract varies depending on the duration and area of the project, so you can calculate the price and pay after consulting with the sales team. Please be sure to receive a membership guide through the inquiry on the website.

I logged in but I don't see anything.

• If there is no analyzed site in the project, the orthophoto will not be displayed. Please perform the analysis on the platform.
• If there is no issue registered in the field, the issue will not be visible. Click the "Add issue" button to register a new issue in the mobile app or register on the platform web.

Do I have to allow location information usage permission?

No, you can choose not to allow it.

However, you will not be able to use the "Move map center to my location" button.

Will my location information be shared/disseminated to others?

No, the current location information displayed on the map is only displayed on the device and is not transmitted anywhere.

Can teammates share their location?

No, since the current location information displayed on the map is only displayed on the device and is not shared, it is not possible to check the location of teammates. If you need to share location with teammates, you can share location through the Meissa Guard app and view it on the platform.

Can I see the issue created on the web (app) on the app (web) as well?

Yes, issue information is synchronized with platform data and the same data is displayed.

Can I only register photos in the body?

Yes, only main images for communications can be registered in the body, and additional files (videos, photos, files, etc.) can be shared through comments.

Can I download files registered by other people?

Yes, you can download files by clicking the "More (…)" button in the upper right corner of the issue details screen.

I accidentally turned off the location permission [precise location]. Is there no way to turn it back on?

If you completely close the app and reopen it, you will be provided with a guide to re-set it.

Is support not available in languages other than English?

As of this point, it is supported in Korean and English.

Other languages are not currently scheduled for development, but please request if necessary.